Latest Job November 2023
Applications are invited for the Sales Administrator position to be based in Louis Trichardt ( Makhado) , Limpopo Province, South Africa. The primary purpose of the position is to rendering support for our sales representatives, complete front line and back office administrative functions, and ensures impeccable all-around customer service.
Job Details
| Job Title | Sales Administrator |
| Company | Herotel |
| Job Type | Full-Time |
| Industry | Retail |
| Remuneration | Market Related |
| Experience | Entry Level, 1 year |
| Location | Louis Trichardt ( Makhado) , Limpopo Province, South Africa |
Job Description
Key Performance Areas would include, but are not limited to:
- Answering sales calls.
- Assisting walk-in clients by taking them through the manual or digital onboarding process
- Processing all online leads through the digital onboarding process
- Ensuring accurate information
- Following up social media leads daily, processing them through digital onboarding
- Checking availability of Fibre/Wireless connection prior to quotation
- Site survey bookings for Wireless clients
- Processing tickets for moves and relocations for Fibre/Wireless
- Processing tickets for client switches from Wireless To Fibre
- Booking installation dates with installation co-ordinators.
- Complying to all SOPs and other internal processes & procedures
- Attending and assisting with marketing events where required
- Maintaining data accuracy in orders and invoices
- Maintaining and updating sales and customer records
- Contacting clients to obtain missing information or answer queries
- Communicating important feedback from customers internally to Management
- Ensuring personal sales targets are met and report any deviations
- Staying up-to-date with new products and features
- Teamwork with all other Departments in the Regional Hub
Qualifications
- Education: Grade 12
- Experience: Entry Level, 1 years’ experience in General or Sales Administration
- Skills and Competencies:
- Computer skills (MS Office), and experience with CRM software is an advantage
- Strong Communication skills (verbal & written)
- Customer oriented Strong problem-solving skills
- Time management skills
- General telephone etiquette
- Fluent in English and Afrikaans
- Ability to work under pressure
- Comfortable operating in a fast-changing environment
- A team player with high level of dedication
How to Apply
To apply this wonderful opportunity, please click the button below:
Please Note
- Preference will be given to Previously Disadvantaged Individual candidates in line with Herotel’s Employment Equity Plan.
- Submission of your CV provides Herotel with your express consent for us to process your personal information contained therein, for purposes of processing your application. Please refer to our Privacy Policy on our website for further information on how we process personal information.
- Kindly note that should you not receive feedback from us within 4 weeks of applying, you should consider yourself unsuccessful for the role.
About Herotel
Herotel began its journey in 2013 with the dream of connecting all South Africans to faster, more affordable internet. That vision was accelerated through a nationwide consolidation of 30 owner-operated businesses, which now all proudly fly the Herotel flag.
We united these businesses to help bring meaningful change to an industry that desperately needed a shake-up. Internet connectivity has become an essential service in everyday life: it’s how people make money, school their children, connect with their loved ones, and entertain themselves after a hard day’s work. By building world-class fibre and wireless networks, we enable our customers to become the heroes of their communities.
